In many situations, companies investigate their employees. This is usually done when an issue needs to be resolved; however, the company does not have any information about the ground realities and wants to know in-depth details before taking any step.
Sometimes, an issue arises when an employee lodges a complaint and diverts the attention of the company toward a grave matter. The company then holds an inquiry so that things become clear and serious and the right steps can be taken to resolve that matter. To make this entire process easy and seamless.
What is an employee inquiry form?
It is a document with several questions and empty fields that are filled out by the employee to provide information to the manager or employer of the company about a specific matter or incident. A form is a very easy way to let the employee communicate their inquiries and answer questions regarding any matter.
The form saves the company from having to call each and every employee and then ask questions, as this will waste so much time for those in authority. This form gathers information, and evaluators can take a look at the gathered information at once and draw conclusions.
Some companies also use this form in order to get the queries of the workers, and then they answer those queries one by one. It is very easy to manage queries when a tool like a query form is used.
Where can I get the investigation form?
People who want to take part in the investigation and want to be investigated because they have something significant to say can get this form from the administration office of the company. People can also get this form from the official website of the company. As and when people fill out this form and submit it, the information goes to the database of the company, where it is collected for further processing. This form is also used when employees have to inquire with the company about something.
What information does the inquiry form collect?
Details of the employee
Regardless of the purpose of the form, it will always collect the details of the employee so that those in authority can know who has sent the query or filled in the empty fields of the form. This form collects some details, such as the name, department, phone number, and address of the employee. Some other details can also be added based on the preferences of the company.
Date and time of the inquiry
In this form, the employee will have to state the date and time on which he is sending his query to the company. Some companies process inquiries based on a first-come, first-served policy. So, they see the time of sending the query and then process it accordingly.
Message from the employee
There is an empty field in the form that is used to collect the query from the employee. Some forms also have a variety of options that make it easy for the employee to define his query in a better way. There are different categories of queries, such as queries related to leave requests, salary, payslips, maternity leave, and whatnot. The employee has to choose one category, and then he has to send the query.
Attachment of supporting documents
In the event that the employee is answering an inquiry, he will be given a chance to show some evidence that can better support his point of view. He can attach the document to the form and submit the inquiry response.
Follow-up details
In the event that the employee has submitted the query, he will wait for the response. There is a system in some companies where the employee is given a receipt of the query when he submits the inquiry form after filling it out. The receipt issues a unique number for the application that a candidate always needs to get information about the response he is waiting to get.
Through the inquiry form, it is very easy for an organization to keep a record of all the interactions the employee has had with the company and get any kind of information.